Warranty

WARRANTY POLICY

All watches purchased from Melbourne Watch Company come with a 24 month manufacturers warranty, valid from your date of purchase.

This warranty covers material production defects concerning the watch, strap and movement. It does not cover damage caused through misuse/physical force, or normal wear and tear.

Your warranty will be rendered void if any attempts are made to repair or modify your timepiece without prior consent from us.

If you have an issue with your timepiece, please contact us first to discuss the issue.


WARRANTY CLAIMS - DOMESTIC U.S.

If you are within the United States, we will either provide you with a return shipping label or reimburse you for any return shipping costs incurred.

Once we receive your timepiece, please allow up to 10 working days for repair, depending on the severity of the issue. In most instances, repair work will be completed within 5 working days.

To lodge a warranty request, please contact us here.


WARRANTY CLAIMS - INTERNATIONAL

If you are located internationally, please visit our global site for further information on international warranty repairs.

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